In 2018, Vince Wong, the founder and chief operating officer of Toronto-based artificial intelligence firm Dessa, faced the challenge of developing a diverse workforce and a culture supportive of diversity through his hiring practices at the rapidly growing start-up. Until now, Wong had handled all of the hiring at the 30-person firm himself. However, as he expected the firm to double in size within the next year, Wong had hired an internal recruiter .....more

Teaching note for product 9B20C046.

Alveole was an urban beekeeping start-up in Montreal, Quebec. Founded in 2012, Alveole offered beekeeping services and products in support of its social mission of educational outreach surrounding issues related to the natural environment, food security, and ecological concerns facing society. The company had successfully launched in the Montreal region and was now considering how to grow the firm. At the same time, Alveole wanted to address some .....more

Teaching note for product 9B19M132.